Posted by Courses and Jobs Support Specialist No.2
Course Title and Description
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business.
Even today, when much of customer care is handled by automated self-service systems, the option to speak to a human being is seen as necessary to most businesses. It is a key aspect of servant-leadership.
Taking a course in customer service allows you to provide excellent customer service that leads to customer success. Customer success is more about helping customers achieve maximum value from your product or service, therefore, increasing customer retention rate.
About The Course
|Posted||10 October 2020|
|Deadline||1 January 1970|
|Offer Type||Classroom and Online Mode|
|Category||Customer Service Courses|
|Sector||Public Services and Administration|
|Qualification Level||All Levels|
|Total Units||20+ Units|
|Duration||It depends on assessment results|
|Delivery Route||Classroom & Work-based|
|Available to Start||Within a few days|
Funding and Eligibility
|Price for students not eligible for funding (if applicable)|
|Deposit Required||Can be negotiated based on your current circumstances|
|Previous Qualification Required||GCSE's|
|Course Pathway||Courses for both Work & University Progression|
|Course Funding Options||All Options|
|Payment Plan||Can Be Discussed|
|Allowance Available||Other - Can be Discussed|
|Social Services - Service Users|
|Suitable for Those on Benefits|
About The Advertiser
|Organisation Name||Courses and Jobs Support Specialist No.2|
|Phone Number||0203 475 9775|
Ilford, East London.
Courses and Jobs is an advertising and referral network service and we are offering this opportunity on behalf of a client.
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